At GJW Direct our philosophy is simple. We pay genuine claims fast and fairly. What’s more our Claims Helpline is open 24 hours a day, 365 days a year so we’re always there when you need us.
Our staff will offer a sympathetic and swift response and give sound, practical advice.
But don’t just take our word for it
Here’s what some of our policyholders have to say:
Martin Clayton was thrilled
Thanks to GJW Direct’s speedy response, Martin Clayton of Mill Hill, London was able to relaunch just 48 hours after an unfortunate accident that happened within minutes of launching his brand new boat.
“GJW must be a unique operation with very professional people at the helm. Their response was outstanding and even though I offered to pay for the repairs and said they could settle up later, they dealt directly with the engineers – what can one say but an absolutely fantastic response and superb customer service!”
Ian Mason was pleasatly surprised
Ian Mason was pleasantly surprised to discover that his GJW Direct boat insurance would cover his dental surgery following a boating accident. He was even happier when within days of providing a receipt a cheque for £1,000 arrived.
“Fortunately a little known clause in my insurance came to the rescue. This was my first season insured by GJW Direct and when I contacted them to see if I could make a claim towards the dental surgery, they said that I could claim up to £1,000.”