Privacy and Security Policy
Safeguarding your rights
GJW Direct is a trading name of Groves John and Westrup Ltd who act on behalf of the Watkins Syndicate at Lloyd’s and whose registered office is Silkhouse Court, Tithebarn Street, Liverpool, L2 2QW registered in England and Wales under number 3277391.
The privacy of our users and customers is important to us and we take care to safeguard it.
What information do we collect?
We collect your personal information lawfully and in accordance with the Data Protection Act 1998.
Your personal information means any information obtained from you in connection with a service or product provided to you by us.
If you contact us electronically, we may collect your electronic identifier e.g. Internet Protocol (IP) address or telephone number supplied by your service provider.
Your privacy is important to us, and we promise to respect your personal information.
What do we use personal information for?
We may use and share your information with other members of the group to:
- assess financial and insurance risk
- recover debt
- develop customer relationships, services and systems
- prevent and detect crime
Your information includes information about your transactions.
We do not disclose your information to anyone outside the Group except:
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where we have your permission
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where we are required or permitted to do so by law
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to other companies who provide a service to us or you
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where we may transfer rights and obligations under this agreement.
Automatic Renewals
If you have taken advantage of our automatic renewal service we will retain your payment details in order to continue to deduct premiums when your policy is renewed. Each year we will write you in advance to remind you that this is happening.
Cookies
Cookies are small text files that can be used by websites to make a user’s experience more efficient. The cookie file itself does not store your personal information.
If you do want to delete any cookies that are already on your computer, please refer to the instructions for your file management software on your browser.
More information about cookies including how to block them and/or delete them, can be found at www.AboutCookies.org.
Call monitoring and recording
We may monitor and record telephone calls in order to improve our service and to prevent and detect fraud.
Security
This site is secured by Thawte encryption to ensure that the very highest level of security and confidentiality is achieved.
Information requests
You have the right at any time to access, review and amend any personal information (including the ability to deselect whether you wish to receive information about goods and services) stored by us. This can be done by sending an email detailing your request to insure@gjwltd.co.uk
Changes to this Privacy Policy
If we make changes to our Privacy Policy that affect how we handle your data we will let you know and also publish any changes on this web page. You can check our Privacy Policy by visiting this page at any time.
Contact
If you have any queries concerning your personal information or any questions on our use of the information, please contact our Data Manager, M.J. Pope, on
0151 473 8000.
Registered Office
Groves John and Westrup Ltd
5th Floor
Silkhouse Court
Tithebarn Street
Liverpool
L2 2QW
Registered in England and Wales 3277391